Shipping Policy

All orders are shipped from Bali, Indonesia. Here's everything you need to know about delivery.

Processing

3 business days

International

3-7 business days

Indonesia

Free shipping

Shipping Policy

Typically we send the order during 3 (three) business days. If any goods were not available at the time of ordering, delivery may be up to 14 working days.

Please note that delivery time refers only to working days, excluding weekends, national and state holidays, force majeure.

We carry out delivery by local or international post services depending on the delivery address, at our discretion.

International Shipping

All orders are shipped from Bali, Indonesia with DHL Express.

We dispatch daily Monday to Friday — orders placed on Saturday & Sunday will be dispatched on Monday.

Delivery takes approx 3-7 business days.

For a smooth delivery process, please add a local phone number to your order
You will receive an automated email with tracking number once your order is dispatched
Once your order has been dispatched, it is NOT possible to change or cancel your order
If there is any issue with your delivery, please contact your local DHL office as soon as possible to report the issue

Important Notice

In any account that a package is lost or stolen and you have not paid for shipping with insurance, we are not liable for the contents of the package and we recommend that you follow up with the shipping courier to make a claim.